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Saturday, July 27, 2013

How to remove Attentive Antivirus (Rogue)

As you can tell by the title, this removal guide is going to be about another rogue antivirus. It's name is Attentive Antivirus.

Step 1: Reboot your computer into safe mode with networking. To do this, turn your computer off and then back on. Immediately press the F8 key on your keyboard when you press the button to turn the computer on.

Step 2: Use the arrow keys on your keyboard to select the "Safe Mode with Networking" option. Then press enter.

Step 3: Download the copy of Rkill labeled iExplore.exe here: http://www.bleepingcomputer.com/download/rkill/

Step 4: Double click the downloaded executable to run Rkill.

Step 5: Wait until the black window closes on its own before moving on to the next step of removal.

Step 6: Download Malwarebytes Anti-Malware from the link below and install it:
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

Step 7: Once the installation has finished, make sure that the Preform full scan option is selected. Then click the scan button.

Step 8: This scan will take some time, up to a few hours depending on how many files you have on your computer. So I recommend doing something else while this scan is running. I usually go to the kitchen and make myself a snack, but you can do whatever you would like. Whatever you do to pass the time, make sure that it is in close proximity to the computer so that you can check on the scan every once in a while.

Step 9: Once the scan is finished, Malwarebytes Anti-Malware will inform you that the scan is done, click OK, then click on the show results button.

Step 10: Click on the Remove Selected button. If Malwarebytes Anti-Malware prompts you to restart you computer, allow it to do so.

Step 11: Enjoy your computer which should now be free of Attentive Antivirus.

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