Step #1: Reboot your computer. As soon as you see anything on your screen, press the F8 key.
Step #2: On the boot menu, choose Safe Mode with Command Prompt.
Step #3: Once the computer has started up, in the command prompt window, type in regedit and press enter.
Step
#4: On the left side of the new window, navigate to the following
location: HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\
Step #5: Highlight Winlogon.
Step #6: Double-click Shell and clear the entry and replace it with "explorer.exe" (without quotes)
Step #7: Run explorer.exe.
Step #8: Navigate to %appdata% and delete guard-xxxx.exe. (Please note that the "xxxx" may be just a random string of letters)
Step #9: Reboot into regular mode.
Step #11: Run Malwarebytes Anti-Malware and install it.
Step #12: Run a full scan. This may take some time depending on the number of files on your computer. So I suggest that you go do something else while you are waiting for the scan to finish.
This may be a good time to watch a 30 minute show you've been meaning to see, or finish that good book you have been reading that you just cannot seem to put down.
Step #13: Once the scan is done, click OK on the dialog box in order to see the results.
Step #14: Should it find anything, click Remove Selected and allow it to reboot your computer if it asks you to.
Step #15: Your computer should now be free of Windows Active HotSpot.
Trying to get past step 7. How do I run explorer.exe? Retyped in command prompt and it didn't work. Hit enter key didn't work. Help
ReplyDeleteHello,
DeleteAre you the same person who sent me an email?
If not, reply in the comments section of this blog post. I would like the answers to two questions:
1. What version of Windows are you running? (Such as Windows 7, Vista, XP)
2. Are you using an external keyboard that plugs into the computer via a USB port?
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