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Monday, August 19, 2013

How to remove My Safe PC 2014 (Rogue)

There's a new rogue making the rounds on the internet. It is called My Safe PC 2014.

For those of you who do not know. a rogue antivirus program installs itself without you knowing that it is there until it pops up. It then scans your computer and demands payment for threats that it has detected. The threats that it claims to have detected are not really on your computer, the rogue is simply trying to scare you into purchasing it.

Removal Instructions for My Safe PC 2014 are as follows:

Step #1: Reboot your computer into safe mode with networking. To do this, turn the computer off and turn it back on. Immediately after you press the power button to turn the computer back on, press the F8 key on your keyboard repeatedly until you come to a menu that gives you options such as Safe Mode. Use the arrow keys on your keyboard to select Safe Mode With Networking.

Step #2: Open Internet Explorer. Click on the tools menu and then click on Internet Options.

Step #3: Click on the Connections tab, then click on LAN Settings.

Step #4: Under the proxy server section, uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button.

Step #5: To make sure that the rogue will not interfere with removal, we must run Rkill. Download iExplore.exe here: http://www.bleepingcomputer.com/download/rkill/

Step #6: Run the downloaded executable. It will open a black box, this is normal. Once the black box has closed on its own, proceed to step 7.

Step #7: Download Malwarebytes Anti-Malware from here: http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

Step #8: Run the downloaded installer and install Malwarebytes Anti-Malware.

Step #9: Once the program is installed, it will automatically open a window. Once this window is open, click Perform Full Scan, and then click the scan button.

Step #10: As this scan will take some time, I suggest you do something else while remaining in close proximity to the computer so you can check on the scan every once in a while. Once the scan is complete, proceed to step 11.

Step #11: When the scan is complete, it will open a message box. Click OK, and then click show results.

Step #12: Click Remove Selected. If Malwarebytes prompts you to restart your computer, please allow it to do so.

Step #13: Enjoy your computer which should now be free of My Safe PC 2014

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